IM Silver WARRANTY/Repairs
I stand behind all the jewelry that I create. Please be advised that the jewelry that I make is HAIR, it can take some wear and tear but is somewhat fragile. I will be happy to repair finished pieces that have pulled out of the end caps at no charge, you are responsible for shipping back to you, which is $7.00. I can not fix hair that is broken. I recommend wearing the jewelry day in and day out, I feel that the oils in your skin help the hair stay stronger. I am not responsible if the hair becomes brittle and starts to break. I have been wearing the same necklace for 7 years and it is still in perfect condition, with proper care your jewelry should last for several years.
- Jewelry made with MANE HAIR is NOT covered under this warranty.
- I will be happy to repair finished pieces that have pulled out of the end caps (all hair NOT single hairs) at no charge, you pay $8.25 shipping fee.
- Repairs on orders 6 months and less are at no charge UNLESS YOU ARE AT FAULT FOR DAMAGE, you pay $8.25 shipping fee.
- Repairs on orders 6 months to 1 year are subject to a $25.00 repair fee, you pay $8.25 shipping fee.
- Repairs on orders 1 year and older are subject to a repair fee to be demanded when jewelry arrival back to me and a $8.25 shipping fee.
- Jewelry NOT WORN and received back to IM Silver within 10 days will be considered for a full refund.